Ecocoat Kenzo Graphene Reinforced

Shipping Policy

At Rocket Science Alliance, we're committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Processing Time

Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has been shipped with tracking information.

Shipping Methods & Delivery Times

Domestic Shipping (Within Bangladesh):

• Standard Shipping: 3-5 business days
• Express Shipping: 1-2 business days
• Dhaka Metro Area: 1-3 business days

International Shipping:

• Standard International: 7-14 business days
  

Note: Delivery times are estimates and may vary due to customs clearance, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can track your package status using this number on our courier partner's website or contact us for assistance.

Shipping Restrictions

We currently ship to most locations within Bangladesh and select international destinations. Some remote areas may have limited delivery options or extended delivery times. If we cannot ship to your location, we will notify you promptly.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date. We will work with our shipping partners to resolve the issue and ensure you receive your order.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer. Address changes may be possible if requested before the order ships.

Contact Us

For questions about shipping or to check on your order status, please contact us at:

• Email: teamrocketsciencealliance@gmail.com
• Phone: 01612770066

This shipping policy was last updated on January 19, 2026.